Frequently Asked Questions

Q1. What are the offers & deals available on my cards?

Offers are launched time to time with a limited period validity. Some offers are restricted to specific card types, vendors & location as well. Click here to know all offers on AURUM Card

Q2.In case I forget my AURUM Card online user id & password, then how can I reset the same?

You can reset your AURUM Card online credentials through SBI Card app by clicking on "Forgot My Login Details" on login screen or by visiting aurum@sbicard.com & clicking on "Forgot UID or Password" link

Q3.What is the Forex markup on my AURUM Card?

AURUM- The Super Premium card offers you privilege of the low forex markup of 1.99% on International transactions

Q4.What is the minimum spend for annual fee reversal?

On an annual Spend of 12L there is Spend Base Reversal

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